FAQ

Frequently Asked Questions

1. You must be of legal age to purchase cannabis according to the Canadian Cannabis Act. This is 19+ in British Columbia.
2. You must have a government issued photo ID
We're both! We run a delivery service in Vancouver and the Lower Mainland in British Columbia. If you are from somewhere else in Canada, we will ship you your package with Canada Post 2-3 Day XpressPost.
All of our products are sourced from ethical, small batch, craft cannabis producers from British Columbia, Canada. British Columbia is renowned across the planet for its premium cannabis, fondly referred to as BC Bud.
- We ensure all product is sealed to prevent odour
- Sealed bags are then packed inside a simple, unmarked box
- Our packaging offers a high level of discreetness
If a product is faulty or damaged, contact us immediately and send us a photo or video of the problem. We will exchange the unused, faulty product with new product upon your next order.
Cannabis is a subjective experience. Different strains and products react differently with each person.
We ensure all products are tested by veteran connoisseurs before they hit the shelves. That being said, customer satisfaction is a priority for us. If you are really truly unhappy with your quality of the product, reach out to us through our customer support. We always do our best to make sure our customers are happy.
Unfortunately, we do not offer refunds.
Our driver will come to door, unless otherwise requested. Because of COVID-19, we are asking that you do not enter the delivery driver's vehicle.
Tips are not required by policy, but appreciated by your driver 🙂
There is no minimum order.
There are two forms of payment. You can pay using Interac E-Transfer in advance when you place your order, however we also accept cash on delivery. If you are paying with cash, please have payment ready upon our arrival.
You can not pay with a card in person. However you can use Interac E-Transfer to transfer funds through your online banking. This must be done when the order is placed. If you want to pay when you get the product, it must be cash.